Experience is not the problem
Institutional knowledge includes the practical understanding people build through years of field work: exceptions, patterns, access details, and lessons that may never appear in a formal document.
That knowledge is an asset. The risk is allowing the organization to depend on one person as the only connection between the lesson and the infrastructure.
Organizational knowledge can be shared
Knowledge becomes more organizational when another authorized person can find the asset, read the context, understand what was learned, and apply it without relying on a private memory transfer.
This does not require turning every field observation into a lengthy report. It requires a habit of attaching useful context to the thing it describes.
Transfer is an operating capability
Onboarding, retirement, contractor handoff, and emergency response all test whether knowledge can move between people.
A continuity practice makes those transitions less dependent on timing and availability, while still respecting the judgment of the people closest to the work.